Do you have a breadth of experience in facilities management combined with a proficiency in French and fluency in English?

Have you managed offices in the UK and other European countries?

Do you have experience as a line manager?

Are you highly customer-focused, and is your background in professional services?

Are you a confident stakeholder manager, able to build consensus within an international consultancy?

A US financial consultancy firm is looking for a leader in office operations based in their central London office to manage the day-to-day facilities and administrative operations in both London and Brussels. You will be responsible for project management, financial oversight, and vendor management in the UK and Belgium and will manage a small team.

This role will be office based 5 days initially, moving to 4 days.

What you’ll be doing day-to-day:

• Developing and monitoring policies and procedures relating to office operations in the UK and Belgium
• Managing and advising on office operations including office vendors and maintenance requirements
• Liaising with US headquarters model while representing firm and office leadership locally
• Leading and managing a team of support staff in London and eventually Brussels
• Working with vendors, real estate agents, contractors to ensure successful operations
• Preparing and managing office operating budget for each location
• Partnering with the COO to lead construction projects (build-outs, renovations, remodels, relocations), sharing knowledge and guidance on regulations
• Developing and maintaining professional working relationships with building management/staff
• Cultivating relationships with local service providers and vendors
• Overseeing office appearance, working with interior designers, consultants and senior management
• Managing an emergency management, safety, and environmental programme
• Implementing space planning and making recommendations for seating
• Creating a schedule and communication plan for office events in London and Brussels
• Liaising with Facilities and Administration managers in support of firm wide projects and programmes

The skills you need to bring:

• Office operation leadership experience, directing facilities management in a professional services firm
• Experience managing start-up offices as well as well-established and growing offices across jurisdictions
• Significant project management experience
• Strong understanding of facilities, including budgeting, cost allocations and project cost estimating
• Proven successful background in managing facilities and administrative teams in international contexts
• Significant experience in identifying and managing multiple vendors
• The ability to adapt and apply best practices while ensuring compliance with local laws
• Excellent written and verbal communication skills in English, proficiency in French
• Understanding of local regulations and compliance requirements in London and Brussels
• Excellent people management skills
• Proficiency using Microsoft Office
• Ability to travel between London and Brussels as needed
• NEBOSH General Certificate preferred
• University degree or equivalent work experience

Posted date: 30 Jan 2025